Provider (your institution) *optional
Q1: Which of the following describes your role?
Q2: How have you accessed 2023 National Student Survey results? (Please tick all that apply).
NOTE:
If your response is "Through the Texuna results portal", please skip to Q9.
If your response is " Through the OfS website", please answer Q3 to Q8 below.
If you access the results through both OfS and Texuna, please answer all questions.
Thank you.
Text Area
Additional information for "Other".
Q3: If you have accessed the NSS 2023 results through the OfS website, did the data presented on the OfS website cover your needs?
Q4: If you had questions about the data, were they answered within the OfS website?
Q5: When accessing the NSS data through the OfS website, did you use the confidence interval values / shaded bars to help understand the uncertainty of the data?
Q6: When accessing the NSS data through the OfS website, did you use the benchmark values to assess the relative positivity measure against the rest of the sector?
Q7 : If you also accessed NSS data on the OfS website in previous years, how did this year’s product compare?
Q8: What changes, if any, would you like to see to the data outputs supplied on the OfS website in the future?
Q9: During July and August 2023 (in the run up to the results publication), how often did you access the NSS results portal?
Q10: When you accessed the NSS results portal during this period, did you achieve what you set out to do?
Q11: Throughout the rest of the year (i.e. not including July and August), how often do you access the NSS Results Portal?
Q12: What do you access the NSS results portal for?
Q13: How do you analyse the data from the NSS results portal?
Q14: The data is presented clearly on the NSS results portal.
Q15: The NSS Results Portal is intuitive and easy to navigate.
Q16: Are there any particular parts of the NSS Results Portal you find hard to navigate or tasks you find difficult to do? If so, please give details.
Q17: The help materials on the NSS results portal (including Glossary, FAQs, guidance documents and videos) meet my needs.
Q18: The NSS results portal guidelines on the use of NSS data was clear and easy to understand.
Q19: Have you accessed the service desk?
Q20: The Texuna service desk was able to answer my queries.
Q21: The Texuna service desk answered my queries promptly.
Q22: How quickly did you expect the service desk to respond to your query?
