Privacy Policy

What we collect?

We collect personal information primarily when we request personal details when accessing resources like White Papers, or subscriptions to our newsletter etc. We collect the details provided by you together with other information we learn about you from your visits to our web sites. We can also monitor on site activity to help us to improve the services we provide to our clients.

What is the purpose of us collecting data?

We collect and use personal information primarily to help us provide a better service. We will also use the contact details you provide to communicate with you via our newsletter and via email.

Do we share your data?

Information that we gather will be solely used for the purpose of helping us deliver a better service. We do not share data with 3rd parties. Some data we access will be owned by 3rd parties, for example site analytics.

How can I access data we hold?

You have a right to access the personal information that is held about you. Please use the contact form on the site to contact us.

How secure is my data?

Texuna take our security responsibilities very seriously and make all reasonable efforts to safeguard and protect your personal information. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. Unfortunately, no data transmission over the Internet can be guaranteed as completely secure, so while we strive to protect such information, we cannot ensure or warrant the security of any information which you transmit to us and you do so at your own risk.

How can I get data held corrected?

Please contact us via the contact form marketing the request as Data Query and we can update, amend, delete as per your request. We will then ask you to submit in writing the nature of the issue and your proposed solution.

Do you use cookies?

Yes, like the majority of websites Texuna use ‘cookies’ which are small pieces of code that help websites identify a visitor to the site. The primary use of cookies is to help offer a better service to customers.

How long will you retain my data?

We retain data as per standard industry timelines.

Can I unsubscribe from the newsletter?

Yes, our newsletter contains an unsubscribe button which you can access to cease newsletters being sent to the email address that is being unsubscribed.

What happens if your privacy policy changes?

Like most companies we will amend and update our policies from time to time depending on changes in circumstances impacting them. This page will house the most recent version of our policy and can be accessed directly as and when our users want to review.

Privacy and data security are integral to our business and we intend to ensure that our focus on this is maintained and that all data collected is protected and used exclusively in the spirit of which it was sourced i.e. to better serve our clients.